It’s quite terrible. Bad programming and formula, struggles to work properly, even with following every methods available with service. The client customer care away from Tina and Anna is actually so awful I believe I could stop usage completely. We have a lot of people who possess answered on my profile, yet it suggests that there’s surely nobody inside 200+ kilometers, that have years 18-99 provided. Regardless I don’t suggest that it at all.
Dear customers! The audience is very sorry to hear that you are currently dissatisfied that have the support’s solution and the app’s algorithm. I wish to talk about that logic is easy: very first, the brand new application shows you pages close to you plus tastes. Don’t worry about it when you are out of nearby profiles – internet users have there been about how to cam.We’ll do all of our better to make certain there are your own soulmate regardless of the! Concerning your support’s services and additional viewpoints, excite contact us via Live Cam or email, and we’ll would all of our better to care for any factors. Thanks a lot ahead of time!
Our 2022 Transparency Report enjoys got
I became having an extremely bad big date, and you will an adverse feel complete that have dating programs. reasonable suits, reasonable communication, and usually lower aura. I’m a small odd, and so i commonly message robot systems and you will cam feeds with haphazard junk and Jargan, however, this time I found myself hit out to of the certainly people on the other side of the chat, as well as increased my personal state of mind with words out-of reassurance, and you can advice.Considering the customer service and you may services to other matchmaking programs, and you can researching these to Hily? I believe I really like Hily and the individuals who performs here thanks again, David, We take pleasure in you for the help and you may go out
Precious Jake! Thank-you a whole lot for the four-superstar feedback. Our company is delighted to learn about your a beneficial experience in our very own support team. We are going to make sure you pass the feedback in order to David once the the audience is yes it generates their big date also. Excite please feel free to get hold of us if there is one further feedback otherwise issues. You can get in touch with us possibly thru Alive Talk or email address.
We taken care of superior sometime straight back
We taken care of premium sometime back. They just transformed to some other system or anything and my advanced membership got deleted. I hit out to customer service/support. They were able to reinstate my premium profile. And you will pretty quickly to. He is really elite group.
Dear Reid! Thanks a lot quite definitely to possess making the new comment. We have been prepared to see that you are happy with all of our app’s solution which the procedure might have been addressed when you look at the a beneficial timely manner. Should you have then viewpoints otherwise concerns, please feel free to contact all of us thru Real time Speak otherwise current email address target, and we’ll assist you next. Appreciate Hily!
HILY Needs to Closed And you can Charged
Sure We consent all of the he or she is has an interest when you look at the currency entirely incorrect advice since earliest half-hour after which half hours We canceled but they left asking my account and you can attempting no less than fifteen times advising me personally which i had good truly cancel it which i did these include informing me personally they just weren’t able to do they otherwise they wouldn’t get a hold of my personal emails otherwise my phone number but the moment I experienced they terminated in the end upcoming these include advising me personally Oh i discovered your own email address I might have assisted you terminate yes a category step lawsuit tunes higher since these anybody suck they are Friggin Scumbags he is awful and additionally they need to be power down I’d indonesiancupid profil feel delighted to place a round in all the brains in the hily I’m sick of awful people in the world and you may awful businesses